FAQ

• Article To SWF needs .Net 2.0 Framework installed . Many new PCs had already pre installed it. However, if needed, the framework can be downloaded from Microsoft's website. Click Here.
  
  

 I downloaded and installed the software, but I got this error: "To run this application you first must install one of the following versions of the .NET framework: v2.0 50727..."
 Except Windows, Can I run Article To SWF on other Operating Systems?
 Is it compatible with Windows Vista?

 Why do I need to login to my account to use Article To SWF?
 Can I use my Article To SWF account on different computers?

 Is there a step-by-step instruction of how to use it?


 Why it has no voice available on my PC for Article To SWF?

 How to get more narrator voice?

 How to convert the generated SWF, so video sharing sites accept it?

 Why it does not have sound after the conversion?

 Why the sound volume is lower/higher than it is in swf file after the conversion?

 Why the sound has echo after the conversion?

 Why there is no voice recorded when I use my microphone?

 Can I try Article To SF Before I Buy?
 Does it have any Money Back Guarantee?

 I have some questions that are not answered in FAQ and Manual? How can I get more support?

* User Manual answered most general questions in detail.

 I downloaded and installed the software, but I got this error: "To run this application you first must install one of the following versions of the .NET framework: v2.0 50727..."

Article To SWF needs .Net Framework 2.0 installed to run it correctly. You can download it from Microsoft's Website from Here.

  Except Windows, Can I run Article To SWF on other Operating Systems?

Article To SWF runs on Windows Operating Systems, including Windows Vista, Windows XP, Windows 2003, Windows 2000. It can also run on Mac as long as users use other third party software to emulate Windows on Mac, i.e. VMWare (check http://www.vmware.com for details).

  Is it compatible with Windows Vista?

Windows Vista Users need run the software as "admin". Click Here for details.

 Why do I need to login to my account to use Article To SWF?

To use Article To SWF, users need to login to their account first. This is a security measure that helps protect the software's copyright. When it is running, the software verifies users account information at random time intervals, if it finds the user's account is not valid, it will disable the key functions.

  Can I use my Article To SWF account on different computers?

Article To SWF can be installed on different computers, however, one account only allows one login from one computer . If an user has to use it on different computers with the same account, then the user will have to wait for several hours.

 Is there a step-by-step instruction of how to start submission?

Check the Procedure.

 Why it has no voice available on my PC for Article To SWF?

Most voice files are copyrighted and not free. And they are not allowed to be distributed with our software. However, it should have at least one voice installed on each PC for Windows Operating System.

• For Windows XP users, the default voice is "Microsoft Sam". The setup of Article To SWF will install another two voices : "Microsoft Mike" and "Microsoft Mary" on your computer if it does not have them yet.
• For Windows Vista users, the default voiec is "Microsoft Anna". Because of copyright, the setup will not install any voices.

Please check Here for the information about how to get more narrator voices.

The converter may not work very well on some old sound cards on your PC, we recommend Moyea SWFToTube. You can order from Here.

 How to get more narrator voice?

Most voice files are copyrighted and not free. And they are not allowed to be distributed with our software.

If users PCs have installed other voice software, such as Windows Office, Dragon Naturally Speaking and Natural Reader, it is very possible that the PC has already had several good quality voices.

We recommend AT&T Natural Voice, order different voices from http://www.regnow.com/softsell/nph-softsell.cgi?item=3961-6&affiliate=456543. Those natural voices are of much better quality than free ones. And they work for both XP and Vista. All the voices in the Examples Page use AT&T Natural Voice.

Note that, ArticleToSWF is compatible with SAPI5 voice files only.

 How to convert the generated SWF, so video sharing sites accept it?

The generated SWF file can be put on your website directly, however, video sharing sites may only accept other video file format, such as avi and mpeg. In our software package, it includes a tool which can convert SWF file to avi or mpeg files easily . Users can download the setup file for this tool in his/her account. Please check Manual for details.

We recommend convert the SWF to AVI video using lossless codec . Check Manual for details about lossless codec.

 Why it does not have sound after the conversion?

The conversion tool uses the output of the sound card to record the sound. In some cases, the output of the sound card could be disabled by the operating system, especially in Windows Vista system. To enable the output:

1. Go to control panel and click sound icon.
2. Click Recording tab, then Right click on the background of the tab, select "Show Disabled Devices".
3. Then, you should see items such as "Wave Out Mix", "Stereo Mix", or something similar (depends on your PC's hardware).
4. Right Click on it and enable it.
5. Now, try the conversion again.

If it still does not work, please contact the support and let us know your sound card's part number and operating system.

 Why the sound volume is lower/higher than it is in swf file after the conversion?

The conversion tool uses the output of the sound card to record the sound. The computer's volume decides the converted file's volume. Higher volume on the computer will generate higher volume in the converted avi file.

 Why the sound has echo after the conversion?

Depends on computer's sound card, change the conversion bitrate may improve the sound quality. By default, the converter uses bitrate 112kb/s. Change it to 128kb/s may get better results.

 Why there is no voice recorded when I use my microphone?

When use microphone to record the voice, make sure the microphone is enabled on your computer. Go to "cpontrol panel"->"sound and audio device"->"Audio" tab, click "volume" under "Sound Recording".

 Can I try Article To SWF Before I Buy?

We offer 7-days free demo. All you need do is contacting support at "help[at]articletoswf dotcom" by email. 

 Does it have any Money Back Guarantee?

Yes. The software comes with 30 days money back gurantee. 

I have some questions that are not answered in FAQ and Manual? How can I get more support?

You can always email us at "help [at] articletoswf dot com" for more support. Please explain the questions clearly. And it is always helpful to 1) tell us your Operating System; 2) send us a screen shot to explain the questions . In case you do not know how to get screen shot, click Here.